Customer Service Expert - Remote Job at YO AI Labs, Atlanta, GA

  • YO AI Labs
  • Atlanta, GA

Job Description

Job Description

Job Description

Customer Service Expert – Phone Support (LATAM)

Role Type: Contractor
Location: Remote, LATAM
Schedule: 4 × 5-hour shifts/week, up to 20 hours/week

Role Overview

micro1 is engaging Customer Service Experts to handle phone-based customer support tasks for US-based businesses. Your work will also contribute to AI training. No prior AI experience is required.

Scope of Work
  • Make and receive calls on behalf of customers.
  • Handle appointments, reservations, scheduling, and confirmations.
  • Communicate clearly with US-based businesses.
  • Navigate phone menus and call-center systems.
  • Document call outcomes accurately and confidentially.
  • Manage consecutive calls while maintaining service quality.
Required Skills
  • Phone Calls
  • English Communication
  • Customer Service
  • Scheduling
  • Appointment Handling
  • CAPTCHA
  • Attention to Detail
Preferred Qualifications
  • Phone-based customer service or virtual assistance experience.
  • Fluent, clear spoken English.
  • Comfortable with outbound calls and automated phone systems.
  • Reliable internet, quiet workspace, and quality headset.
  • Able to work independently and meet shift requirements.

Job Tags

Remote job, For contractors, Shift work

Similar Jobs

Portland Glass

Shower Door Sales Representative Job at Portland Glass

 ...Bring your experience and make a difference. As a Shower Door Specialist on the Portland Glass team, a typical day for you will...  ...glass experience highly preferred 2-3 years of previous sales experience Bring your work ethic and gain stability. ... 

Steadfast Contractors Alliance

Irrigation Manager - Maintenance Division Job at Steadfast Contractors Alliance

 ...Position Description Irrigation Manager - Maintenance Division Steadfast Contractors Alliance, LLC San Antonio, Florida Steadfast Contractors Alliance is seeking an experienced Irrigation Manager to lead and oversee all irrigation operations within our... 

DaVita

Patient Care Technician PCT Job at DaVita

 ...Paid Training Provided! DaVita is hiring a full-time Patient Care Technician (PCT) to support patients with end-stage renal disease in...  ...Some details about this position: No prior Dialysis experience is required! Complete a full-time, fully paid... 

Integrated Resources

Epic Application Analyst Job at Integrated Resources

This is for Epic inpatient Research Sr. Implementation roleShould have 5 Experience in Full Epic implementation Cycle in large healthcare systems, Current certifications in Epic Research and relevant modulesLead and manage a team of Epic Research team to ensure the successful... 

Homeland Stores

Meat Market Manager Job at Homeland Stores

 ...farmers and producers, and develop and reinvest in our employee owners. Apply today and begin your ownership journey!Meat Market ManagerPURPOSE STATEMENT: To manage the Meat Department to achieve maximum sales and profit while maintaining optimum store conditions.SIGNIFICANT...