Job Description

Position Summary

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

SCM Director – Demand Management

This role is responsible for minimizing sales opportunity loss and cost in supply chain by operating strategic supply forecast considering the lead time based on market demand analysis. In addition, this role will improve demand operation level of sales subsidiaries by complying with rules and processes of supply management and maintaining optimal inventory for distribution. This role will also be in charge of maximizing SCM operation efficiency by building mid and long term demands.

Roles & Responsibility

• [Market demand analysis] Performs market demand analysis for each segment and model group by analyzing factors (economic trend, marketing plan, launch of competitive product, etc.) which influence market.
• [Operation by securing supply quantity of key materials] Performs selecting key materials and operating them in the system to stabilize supply for mass production of new models.
• [Demand management of sales subsidiaries] Performs discussion on demand quantity with the related sales subsidiaries and plans the guide for strategic decision making of the business unit.
• [Launch of new model and EOP (End of Production) management] Prepares strategy operating 4 cycles of period (introduction, growth, maturity, and decline) from new model launch to EOP.
• [Optimal inventory operation] Performs establishing sale & supply plan for surplus and shortage of inventory to maintain optimal inventory level for distribution in the market and sales subsidiaries.
• [Mid- and long-term resource management planning] Participates in establishing Mid- and long-term resource management planning for preparing long term delivery materials and facilities by discussing the demand for mid- and long-term period (4 to 6 months) in advance.
• Leads team of professionals with limited control over budget spending or HR management such as recruiting or dismissal and supervises mentoring and coaching for team members
• Acts independently to determine methods and procedures on new or special assignments

Required Skills and attributes

• Bachelor’s Degree - Minimum of 12+ years of experience in Planning/Forecasting
• Strong analytical & communication skills
• Ability to work independently & manage multiple competing demands
• Customer Oriented
• Strong Judgement
• Participative & collaborates to solve problems
• Ability to work in a high-demand environment & prioritize
• Meet deadlines under pressure
• Analytical, attention to detail and accuracy
• High proficiency in Microsoft Excel, Outlook, and Office Suite

Key Measures

• Forecast Accuracy – Sell In Orders and Sell out Sales
• Inventory Weeks of Supply
• Customer In Stock

Regular full-time employees (salaried or hourly) have access to benefits including:

• Medical
• Dental
• Vision
• Life Insurance
• 401(k)
• Employee Purchase Program
• Tuition Assistance (after 12 months)
• Paid Time Off
• Student Loan Program (after 12 months)
• Wellness Incentives
• and many more

In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

Company Culture

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Equal Employment Opportunity

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

To discover more, please visit our official newsroom at (

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To learn more, visit Samsung.com.

Job Tags

Similar Jobs